Do you offer a trade or designer discount?

We love working with designers! We offer several options to meet your needs. To get started, we invite you to fill out our trade application.

How are your pillows sized?

We sew and sell our pillow covers to fit standard insert sizes. You will want an insert that is 2" larger than the completed size cover. The pillow will appear smaller when it is stuffed.

For example, a finished 22" cover will use a 24" insert.

Curious about what size cover to purchase because you already have inserts? That's an easy one! Purchase covers that are 2" smaller than your inserts. If you have odd sized inserts, reach out prior to purchasing so we can assist you.

Don't have inserts? Well that's even better! Order our inserts in the same size as your covers. If you order the wrong size, we will reach out to confirm with you!

What shipping methods are available?

At checkout you are able to select from 2 shipping options: USPS or UPS. The pricing for those is determined for the weight/cost of shipping your exact order, so we are not able to combine shipping without creating a new order. We do not offer local pickup at this time.

How long will it take to get my order?

Our current production time ranges depending on many factors: fabric availability, product type, and the size of your order. Typical production time is around 6-8 weeks. The addition of monogramming or applique to an order can add up to 2 weeks of production time.

After production, items are reviewed by our quality control team prior to receiving the green light for shipping.

Transit times will vary based on your location. Our standard shipping practice is to ship all orders complete, but if you'd like your order to ship as each item is completed, please email us to split shipping. Additional shipping charges may apply. Email to request this option.

Due to the large number of orders we receive daily, we are not able to provide status updates on orders prior to the 6 week mark. Tracking emails are sent when orders are fulfilled. If you haven't received a tracking number, that means we are still working to complete your order.

If you are on a tight timeline or schedule, please reach out to Customer Service prior to placing an order. Lead times are estimated based on current trends. We cannot make guarantees without prior approval.

Do you ship internationally?

At this time, we only ship to the contiguous states, but we would be happy to quote an international order prior to purchase.

What payment methods are accepted?

We accept most major card companies, plus Paypal, Shop Pay, Apple Pay, and Google Pay. We do not accept cash, checks, or Venmo.

Do you offer local pickup?

Yes! Local pickup is done by appointment after items are ready. We will reach out via email to set the time & date.

If items are picked up during that appointment, the shipping fee is refunded. If not, we will ship the items the next business day.