FAQ
Do you offer a trade or designer discount?
We love working with designers! We offer several options to meet your needs. To get started, email your resale certificate to our team: design@wheatonwhaleyhome.com.
Not a designer, but interested in how you can partner with Wheaton Whaley Home on your next design project? Email our Head of Development: jenny@wheatonwhaleyhome.com
What shipping methods are available?
At checkout you are able to select from 2 shipping options: USPS or UPS. The pricing for those is determined for the weight/cost of shipping your exact order, so we are not able to combine shipping without creating a new order. We do not offer local pickup at this time.
How long will it take to get my package?
Production & lead times can vary, but our average is around 4-6 weeks production time prior to shipping. We do ship orders complete, but would be happy to ship as ready for an additional fee.
Do you ship internationally?
At this time, we only ship to the contiguous states, but we would be happy to quote an international order prior to purchase.
What payment methods are accepted?
We accept most major card companies, plus Paypal, Shop Pay, Apple Pay, and Google Pay. We do not accept cash, checks, or Venmo.