If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We sew and sell our pillow covers to fit standard insert sizes. You will want an insert that is 2" larger than the completed size cover. The pillow will appear smaller when it is stuffed.

For example, a finished 22" cover will use a 24" insert.

Curious about what size cover to purchase because you already have inserts? That's an easy one! Purchase covers that are 2" smaller than your inserts. If you have odd sized inserts, reach out prior to purchasing so we can assist you.

Don't have inserts? Well that's even better! Order our inserts in the same size as your covers. If you order the wrong size, we will reach out to confirm with you!

What shipping methods are available?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Our current production time ranges depending on many factors: fabric availability, product type, and the size of your order. Typical production time is around 6-8 weeks. The addition of monogramming or appliqué to an order can add up to 2 weeks of production time.

After production, items are reviewed by our quality control team prior to receiving the green light for shipping.

Transit times will vary based on your location. Our standard shipping practice is to ship all orders complete, but if you'd like your order to ship as each item is completed, please email us to split shipping. Additional shipping charges may apply. Email cs@wheatonwhaleyhome.com to request this option.

Due to the large number of orders we receive daily, we are not able to provide status updates on orders prior to the 6 week mark. Tracking emails are sent when orders are fulfilled. If you haven't received a tracking number, that means we are still working to complete your order.

If you are on a tight timeline or schedule, please reach out to Customer Service prior to placing an order. Lead times are estimated based on current trends. We cannot make guarantees without prior approval.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

All items are custom made to the specifications provided in the order. Our goal is to get to work on your project super fast and that begins with ordering the goods needed to provide you with just what you are wanting as quickly as possible! Therefore, all sales are final upon order, and we do not take returns as they were made just for you!  If you feel you have purchased something in the wrong size, fabric, etc, please reach out within 24hrs so that we can make any necessary adjustments. 

At this time, we only ship to the contiguous states, but we would be happy to quote an international order prior to purchase.

Yes! Local pickup is done by appointment after items are ready. We will reach out via email to set the time & date.

If items are picked up during that appointment, the shipping fee is refunded. If not, we will ship the items the next business day.

We accept most major card companies, plus Paypal, Shop Pay, Apple Pay, and Google Pay. We do not accept cash, checks, or Venmo.